Legal

Digital Copyright Policy (DMCA)

Last updated: 1 July 2026

This document defines the procedures for handling copyright-infringement complaints and confirms Takka Store's commitment to protecting third parties' intellectual-property rights. It complements the Terms & Conditions.

Intellectual property policy

  • We respect others' copyright and authorship, and require merchants to hold the necessary licenses.
  • We follow the principles of digital copyright law (DMCA) to regulate receiving notices and removing infringing material.
  • We apply intellectual-property protection standards across all Arab countries.

How to file a DMCA complaint

  • Rights-holder information: full legal name, address, phone and email.
  • Description of the protected work: an accurate description of the protected works you claim were infringed.
  • Description of the infringing content: identify the material that should be removed or access restricted.
  • Content URL: the exact direct links to locate the material.
  • Good-faith statement that the use is made without the rights-holder's permission.
  • Statement of accuracy under penalty of perjury and that you are legally authorized.
  • Authorized signature, physical or electronic, of the authorized person.

How complaints are handled

  • The designated agent reviews the notice to ensure it meets the legal requirements.
  • We send a copy of the notice to the merchant concerned and give them a chance to respond.
  • Reported material is disabled or deleted immediately to protect the rights of those affected.
  • We reserve the right to temporarily suspend services for any store that ignores the Acceptable Use Policy.
  • We allow the account holder to file a formal objection if they believe the removal was made in error.

Filing a counter-notice

  • The merchant has the right to request restoration of removed content if they hold licenses or consider the use fair.
  • Required data: name, address, phone, and identification of the removed material and where it appeared.
  • Provide a good-faith statement that the removal was the result of a mistake.
  • After receiving the counter-notice we inform the complainant, and if no lawsuit is filed within 14 days the content is restored.

Repeat infringers

  • A repeat infringer: someone who receives two or more removal notices within a year.
  • Temporary account suspension until the investigation concludes.
  • Permanent termination of service and contract cancellation in cases of serious repetition.
  • The right to administrative appeal via the Contact page.

Contact and reporting channels

  • Designated agent: the legal affairs and claims department at Takka Store.
  • Dedicated email: dmca@takkastore.com.
  • The mailing address is available via the Contact page.

Warning

  • Making false claims of infringement is a crime punishable by law.
  • You alone bear the compensation for damages resulting from wrongfully removing content.
  • Affected parties have the right to claim fines, legal costs and attorney fees.

Related links: Terms & Conditions · Acceptable Use · Privacy Policy