Acceptable Use Policy

This policy defines the strict standards and legal rules governing the activities and content permitted on the Takka Store platform, to protect the integrity of the technical system and ensure a safe commercial environment for all merchants and consumers.

Introduction

This policy is an integral part of the Terms & Conditions agreement.
It applies to all merchants, their staff and anyone who has access to the platform.
Violating any clause leads to immediate disciplinary action proportionate to the severity of the breach.

Prohibited content

Illegal content that violates applicable laws and regulations.
Pornographic and offensive content and material promoting sexual services.
Hate speech and racism and incitement to discrimination.
Incitement to violence and promotion of terrorist activities.
Content harmful to children — absolutely prohibited.
Drugs and prohibited substances and unlicensed medications.
Weapons and dangerous materials in countries that prohibit their trade.
Intellectual-property infringement and violation of copyright and trademarks.

Prohibited commercial activities

Fraud and financial deception and theft of buyers' financial data.
Money-laundering operations and concealing their sources.
Gambling, betting and lotteries.
Alcohol products — strictly prohibited.
Counterfeit products that infringe original trademarks.
Pyramid and network schemes ("Ponzi").
Selling personal data, mailing lists and phone numbers.
Adult and escort services.

Prohibited technical abuse

Scanning for vulnerabilities or attempting unauthorized access to servers and databases.
Using crawling or automated scraping tools without formal written permission.
Flooding servers with fake traffic to disrupt the service.
Attempting to decrypt code or reverse-engineer systems.
Uploading files containing viruses or malicious code.
Sending spam or violating subscribers' privacy.
Creating phishing pages to trick users into entering their data.
Sending excessive programmatic requests that exceed fair use.

Legal and operational requirements for the store

Including a privacy policy that explains to customers how their data is collected and processed.
Having an agreement that governs the relationship between the merchant and the customer and clarifies each party's rights.
Providing real contact methods (email, phone or address).
Clarifying return terms and policy in line with consumer-protection laws.
Clarifying shipping and delivery details, costs and covered areas.
Compliance of the activity with e-commerce and tax laws in the selling market.
Providing the commercial registration or required government licenses where applicable.

Restricted goods (require special approval)

Tobacco products and derivatives after obtaining the required licenses.
Dietary supplements and stimulants with health-authority approval.
Medical tools and equipment for licensed entities only.
Recreational and sports weapons after legal review.
Real-estate and brokerage activities with proof of professional licenses.
Consulting and financial services and digital currencies with full legislative compliance.

How to report violations

Send documented reports to: abuse@takkastore.com.
The report must include the offending store link, an accurate description and supporting evidence.
We are committed to protecting the reporter's identity and not disclosing their data.

Measures and consequences

A written warning for minor violations with a request for immediate correction.
Suspending the store for a set period to allow investigation of violations.
Permanent closure and banning the merchant in cases of serious violations.
The right to litigate when severe material or moral damages are caused.
Full cooperation with authorities in cases of exploitation, terrorism or money laundering.

Appeals and grievances

You can appeal a suspension or closure decision via: appeals@takkastore.com.
Provide justifications and evidence proving no violation occurred or that errors were corrected.
The compliance team reviews the request and responds with a final decision within 5 to 10 business days.

Related links: Terms & Conditions · Privacy Policy · Contact us