Data Deletion Instructions
Last updated: July 10, 2026
We respect your right to control your data. If you have contacted a store through the Takka Store Smart Assistant (on Messenger, Instagram, or WhatsApp) and wish to delete your data from our systems, you can request it with the steps below.
What Gets Deleted
When your request is processed, we delete the data we hold that is associated with you, including:
- Your message content and transcriptions.
- Your page-scoped ID.
- The name and picture obtained from Meta.
- Any order data you provided in the conversation.
- Your full conversation history.
How to Submit a Request
- Send an email to support@takkastore.com.
- Use the subject line: "Data Deletion Request".
- In the message, state the name of the store you contacted, the platform (Messenger / Instagram / WhatsApp), and the name or phone number you used in the conversation — to help us locate your data.
We will process your request and delete your data within a reasonable period (typically within 30 days) and confirm by email.
Stopping Processing Yourself
You can also remove access at any time from your Facebook or Instagram account settings under "Apps and Websites," which stops any further processing of your data.
Contact
Email: support@takkastore.com
For more details on how we handle your data, see our Privacy Policy.